Your privacy is very important to us. Below explains the information we collect from you, what we do with that information, and our information security policy.
When you sign up for any of our services, we will ask you to provide contact information for your convenience as well as legal reasons. This will include name, home address, e-mail addresses, and payment details (Mobile Banking Number only). If you need support, our staff may need to know information to solve the problem, such as operating system, browser software, and editing software. When you visit this website, we do record certain information using Google Analytics, such as your location, browser version, IP address, screen resolution, operating system, and flash support. This is so we can continue to provide the most convenient website for all our visitors. Our website is protected by a Secure Sockets Layer (SSL) and verified by Equifax. This helps prevent eavesdropping on our website; just look for the padlock.
How Your Information Is Used
We will use your personally identifiable information in the following ways:
- For payment purposes and to provide convenient and targeted support.
- To contact you and announce special offers, general announcements, and news. Please note you can opt out of receiving these emails at any time by following the instructions at the bottom of the e-mail.
- To improve our service and the marketing of our service. This could include using your demographic location to improve targeting of our website and customize your visit.
We will NEVER provide your personally identifiable information to any persons other than a law enforcement or regulatory agency at their request, third parties who provide services on our behalf such as payment processing, only if they agree not to misuse this information.
We do not, under any circumstances, apart from the above, give away or sell your information to any third parties.
Your personal information is safe with us; your information is safely encrypted using SSI. Our service is not available to anyone under the age of 13; never will we intentionally maintain information about anyone under the age of 13.
Upon using our free services, you may be requested to participate in our periodic internal surveys that are conducted by IT COX to determine your personal interests. These surveys are strictly voluntary. The data collected through these surveys will only be used to improve our products and services and will never be sold to any third parties.
Communications From The Site
When we receive email, we use return email addresses to reply with the information requested. Such addresses are not used for any other purpose and are not shared with outside parties. When supplying contact information to IT COX, you can indicate your preference if you would like to be contacted to receive information and updates about our services by logging in to your IT COX account, going to your member profile page, and choose not to receive any further notification emails from us or other information pertaining to IT COX. Information you submit to us will not be used for this purpose unless you indicate this as your preference. When supplying contact information to IT COX, you can indicate your preference on your member’s profile page to participate in the IT COX newsletter. You will receive a confirmation email from us when placing an order on our site and paying through PayPal.
We provide you the opportunity to ‘opt-in’ and ‘opt-out’ of our newsletter at any time. Our newsletter is sent every month, so it will certainly contain a lot of useful information and any offers we may have. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them at any time.
Information Sharing and Disclosure
We collect information from our website visitors using Google Analytics. We use this information to better design our website and services. This information is never shared with any third party. We do not link aggregate user data with personally identifiable information.
Personally Identifiable Information
How You Can Access / Correct Your Information
You can access all your personally identifiable information that we collect by logging into your password-protected IT COX account and selecting to update your ‘My Details.’ We use this procedure to better safeguard your information. You can also correct factual errors in your personally identifiable information by sending us a request that credibly shows the error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
Specific Terms and Conditions
IT COX considers email transmitted via our service to be the private correspondence between the sender and recipient. We will not monitor, edit, or disclose the contents of a user’s private communications, except as required by law, to comply with legal